When a California licensing board opens an investigation, files an Accusation, or denies an application, the process that follows has its own rules, deadlines, and record. The Law Offices of Nathan Mubasher represents licensed professionals, with a focus on physicians, nurses, and other healthcare professionals, in matters before California licensing boards. The office is in Irvine and serves clients throughout California.
Who this page is for
Most California professional licenses are issued by boards and bureaus within the Department of Consumer Affairs (DCA). In healthcare, these include the Medical Board of California, the Osteopathic Medical Board of California, the Board of Registered Nursing, the Board of Vocational Nursing and Psychiatric Technicians, and the Physician Assistant Board, among others. Each board has its own practice act, but most disciplinary and denial cases follow the Administrative Procedure Act (Government Code section 11500 and following).
If you are a physician, see also Medical Board of California Investigations. If you are a registered nurse or nurse practitioner, see Nursing License Defense.
How a licensing case usually moves
A typical matter moves through these stages, with details that vary by board:
- Complaint or report. Cases start with a patient complaint, a report from an employer or colleague, a mandatory report (for example, a peer review report under Business and Professions Code section 805), a malpractice settlement report, or notice of an arrest or conviction.
- Investigation. Board staff or investigators gather records, interview witnesses, and may ask the licensee for a written statement or an interview. Boards can use investigative subpoenas (Government Code section 11180 and following). In clinical cases, the board often sends the file to an outside practitioner for a standard-of-care review.
- Charging decision. If the board believes there are grounds for discipline, the Attorney General’s office prepares a formal pleading on the board’s behalf. Against a current licensee this is an Accusation (Government Code section 11503). Against an applicant it is a Statement of Issues (Government Code section 11504).
- Notice of Defense. A respondent generally has 15 days after service of an Accusation to file a Notice of Defense and request a hearing (Government Code section 11506). Missing this deadline can lead to a default decision (Government Code section 11520).
- Discovery and settlement discussions. The Administrative Procedure Act provides for limited discovery (Government Code section 11507.6). Some matters resolve through a negotiated stipulation. Others proceed to hearing.
- Hearing and decision. An Administrative Law Judge from the Office of Administrative Hearings hears the case and issues a proposed decision. Within 100 days, the board may adopt it, reduce the penalty, make minor technical changes, send the case back for more evidence, or reject the proposed decision and decide the case itself on the record; if the board does not act in time, the proposed decision is deemed adopted (Government Code section 11517).
- Post-decision review. Options can include a petition for reconsideration (Government Code section 11521) and a petition for writ of administrative mandate in Superior Court (Code of Civil Procedure section 1094.5). These have short deadlines.
- Probation, modification, and reinstatement. A licensee on probation must meet its terms. Later, a licensee may petition for early termination or modification of probation, or for reinstatement of a revoked or surrendered license (Government Code section 11522 and board-specific statutes).
Why the early stage matters
Many licensees first hear from a board through a letter asking for records, a written explanation, or an interview. Whatever you write or say becomes part of the investigative file.
A careful early response usually involves reviewing the complaint and the relevant records first, deciding what should be produced and how, and preparing for any interview. Licensees may generally bring an attorney; the Medical Board, for example, says physicians may have counsel at any stage. Ignoring a board request is also risky: some practice acts treat failure to produce records or attend an interview as a separate violation (for physicians, see Business and Professions Code sections 2225.5 and 2234(g)).
If there is a related criminal case, lawsuit, or employment dispute, statements in one setting can affect the others, so they should be coordinated from the start.
Application denials and Statements of Issues
Boards can deny an application for licensure, or a renewal or upgrade, on grounds listed in Business and Professions Code section 480 and the board’s own practice act. Since 2020, section 480 has generally barred denial based on a conviction that is more than seven years old or not substantially related to the profession (with exceptions, such as serious felonies and offenses requiring sex offender registration), on an arrest that did not lead to a conviction, or on a dismissed or expunged conviction. It also bars denial based on a conviction when the applicant has made a showing of rehabilitation under section 482, has a certificate of rehabilitation, or has received a pardon. An applicant who is denied can generally request a hearing (Business and Professions Code section 485), and the board then files a Statement of Issues (Government Code section 11504). In an application case, the applicant generally carries the burden of proving that they qualify for the license.
Documented rehabilitation evidence is often central in these matters.
Possible outcomes
Every matter is different, and no result can be promised. Depending on the board and the facts, outcomes can include:
- Closure of the complaint with no action
- A citation and fine
- A public letter of reprimand or public reproval, where the practice act allows it
- Probation with terms such as education, monitoring, testing, or practice restrictions
- Suspension
- Surrender of the license
- Revocation
Boards publish disciplinary guidelines in Title 16 of the California Code of Regulations, which describe the range of penalties they consider for each violation. A board may also seek reimbursement of its investigation and enforcement costs (Business and Professions Code section 125.3).
Collateral consequences
A board action rarely stays inside the board. Formal pleadings and decisions are generally public, and final actions are reported to the National Practitioner Data Bank. Other states, hospitals, health plans, and employers may take their own steps. In serious cases, a board can seek an interim suspension order before the hearing (Business and Professions Code section 494, or Government Code section 11529 for the Medical Board).
Part of an effective defense is planning for these consequences while the board case is still open.
How the office approaches license defense
Nathan Mubasher reviews each matter personally. Depending on the stage of the case, the work can include:
- Reviewing the board’s letter, the complaint if available, and all deadlines
- Collecting and organizing records, and identifying gaps or context the reviewer may miss
- Preparing written responses and preparing the licensee for interviews
- Working with independent practitioners or other professionals when an outside opinion is appropriate
- Filing a Notice of Defense, conducting discovery, and negotiating with the Deputy Attorney General
- Representing the licensee at the administrative hearing
- Evaluating reconsideration, writ review, probation modification, or reinstatement
For a broader overview written for physicians and nurses, read Professional License Defense in California: A Survival Guide for Physicians and Nurses. If the issue began with a hospital or medical group, see Peer Review and Credentialing.
Frequently asked questions
Should I answer a licensing board letter myself?
You can, but it is usually wise to get advice first. A board letter is often the first step of an investigation, and anything you submit becomes part of the record. Review the complaint, the records, and the deadline before responding.
How long do I have to respond to an Accusation?
Under Government Code section 11506, a respondent generally has 15 days after service of the Accusation to file a Notice of Defense and request a hearing. If no Notice of Defense is filed, the board may decide the case by default.
Is an Accusation public?
Generally, yes. Once an Accusation is filed, it is a public record. The Medical Board must post current Accusations on its website (Business and Professions Code section 2027), and other boards post them or release them on request. A complaint or investigation that does not lead to a formal pleading is generally confidential.
Can I challenge the denial of my license application?
Usually, yes. An applicant who is denied can generally request a hearing, and the board then files a Statement of Issues. Under Business and Professions Code section 485, the request generally must be made within 60 days after the denial notice is served.
Can a revoked license be reinstated?
In many cases a former licensee may petition for reinstatement after a waiting period. Government Code section 11522 sets a general minimum of one year unless a practice act provides otherwise. For physicians, Business and Professions Code section 2307 generally requires five years after revocation or surrender for unprofessional conduct (three if the order allows). The petition must show rehabilitation and present fitness to practice.
Related pages
- Medical Board of California Investigations
- Nursing License Defense
- Peer Review and Credentialing
- Physician Employment Contracts
- About Nathan Mubasher
Talk with Nathan Mubasher
Call 1-800-691-2721 or request a confidential consultation. Each inquiry is reviewed directly by Attorney Nathan Mubasher. Submitting a request does not create an attorney-client relationship, so please do not send confidential documents until your matter has been accepted for review.
Attorney Advertising. Law Offices of Nathan Mubasher, 8583 Irvine Center Drive, Suite 35, Irvine, CA 92618. Responsible attorney: Nathan Mubasher. This page provides general information about California law, not legal advice for any specific situation. Reading it or contacting the office does not create an attorney-client relationship. Every matter is different, and no particular result can be guaranteed.
