What can I do if a surgery center that I went to is harassing me over a copay I do not need to pay?
I got a epidural in my neck there. My insurance says I have no copay but they keep harassing me for this copay. I have 6 disabilities and don't work,so I can't afford to pay them even if I wanted to. My insurance apparently told them I have to pay, while all I'm hearing is that I do not have a copay.
It is key to handle everything in writing in instances such as this. It helps to use certified receipt, return receipt requested. You may want to contact the insurance company with a copy of the demand by the surgery center, and request that they abide by their representations to you that this is covered by them. If this becomes a collections issue, you may want to consult with a debt relief lawyer, and if the cost is large enough, and your request is not followed up on, you have evidence that you attempted to resolve this issue - and that may help down the road.